Privacy policy
Last Updated: September 12, 2026
TeaBreath ("TeaBreath," "we," "us," or "our") operates this website and online store, including the information, content, features, products, services, and tools made available through our website (collectively, the "Services").
TeaBreath uses Shopify to operate and provide the Services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase TeaBreath products, contact us, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with TeaBreath, we may collect or process the following categories of information.
Contact Information
This may include:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Other contact information you voluntarily provide
Order and Transaction Information
When you purchase TeaBreath products, we may collect:
- Products purchased
- Order number
- Purchase date
- Order value
- Shipping and delivery information
- Returns, refunds, or cancellations
- Transaction and payment status
Payment Information
Payments may be processed through Shopify or other third-party payment providers.
Depending on the payment method you select, payment providers may process:
- Payment card information
- Payment account information
- Billing information
- Payment confirmations
- Transaction details
TeaBreath does not directly store complete payment card details when payment processing is handled by third-party payment providers.
Account Information
If you create an account with TeaBreath, we may collect:
- Name
- Email address
- Login credentials
- Account preferences
- Account settings
- Order history
Communications
When you contact TeaBreath, we may collect:
- Name
- Email address
- Phone number
- Order number
- Message contents
- Other information you voluntarily provide
Device and Technical Information
Certain information may be collected automatically when you access our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Network information
- Approximate location derived from your IP address
- Device or browser identifiers
- Website activity and interactions
Usage Information
We may collect information about how you interact with our Services, including:
- Pages visited
- Products viewed
- Products added to cart
- Products purchased
- Search activity
- Referring websites or pages
- Links clicked
- Time and duration of visits
- Other website interactions
2. How We Collect Personal Information
We may collect personal information from the following sources.
Directly From You
We collect information you provide when you:
- Create an account
- Place an order
- Subscribe to email communications
- Contact customer support
- Submit a review
- Complete a form
- Participate in a promotion
- Otherwise interact directly with TeaBreath
Automatically Through Our Services
Certain information may be collected automatically through cookies, pixels, analytics technologies, and similar tools when you browse or interact with our website.
From Shopify and Service Providers
TeaBreath uses Shopify to operate our online store.
Shopify and other service providers may collect or process information in connection with providing ecommerce, payment, analytics, fulfillment, marketing, and other services.
From Third Parties
We may receive information from service providers, payment processors, advertising partners, analytics providers, shipping providers, and other business partners.
3. How We Use Personal Information
We may use personal information for the following purposes.
Providing and Managing Our Services
We may use information to:
- Process and fulfill orders
- Process payments
- Deliver products
- Provide order tracking
- Manage returns and refunds
- Provide customer support
- Maintain customer accounts
- Process reviews
- Improve our products and Services
- Remember preferences
- Provide a more relevant shopping experience
Communications
We may communicate with you regarding:
- Orders
- Shipping and delivery
- Returns and refunds
- Customer service requests
- Account-related matters
- Important changes to our Services or policies
Marketing and Advertising
Where permitted by applicable law, we may use information to:
- Send promotional emails
- Provide special offers
- Recommend products
- Measure advertising effectiveness
- Display relevant advertisements
- Understand how customers interact with our website and advertising
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications.
Analytics and Website Improvement
We may use information to:
- Analyze website traffic
- Improve website functionality
- Improve customer experience
- Develop and improve products
- Understand customer preferences
- Measure marketing performance
Security and Fraud Prevention
We may use information to:
- Protect our website and Services
- Detect and prevent fraudulent transactions
- Detect suspicious or unlawful activity
- Protect our customers and business
- Maintain the security of our systems
Legal and Compliance Purposes
We may use personal information when reasonably necessary to:
- Comply with applicable laws
- Respond to lawful government requests
- Enforce our Terms of Service
- Protect our legal rights
- Resolve disputes
- Prevent or investigate fraud or unlawful activity
4. How We Share Personal Information
We may share personal information with third parties when reasonably necessary to operate our business and provide our Services.
Shopify
TeaBreath uses Shopify to operate our online store.
Shopify may collect and process personal information in connection with providing its ecommerce platform and related services.
Payment Providers
We may share information with payment processors and financial service providers to securely process transactions.
Shipping and Fulfillment Providers
We may provide shipping and fulfillment partners with information necessary to process and deliver orders, including:
- Name
- Shipping address
- Phone number
- Email address
- Order information
Technology and Service Providers
We may work with service providers that assist with:
- Website hosting
- Analytics
- Customer support
- Email communications
- Marketing
- Advertising
- Fraud prevention
- Cloud storage
- Technical support
These providers may process information on our behalf or according to their own privacy policies where applicable.
Advertising and Marketing Partners
Where permitted by applicable law, certain information may be shared or made available to advertising and marketing partners to:
- Understand customer activity
- Measure advertising performance
- Improve marketing campaigns
- Provide more relevant advertising
Depending on where you live, you may have rights to opt out of certain forms of targeted advertising or the sale or sharing of personal information.
Legal Requirements
We may disclose personal information when reasonably necessary to:
- Comply with applicable law
- Respond to legal processes
- Respond to government requests
- Protect our rights or property
- Protect the safety of customers or others
- Investigate fraud or unlawful activity
Business Transfers
If TeaBreath is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
5. Shopify and Third-Party Services
Our online store is powered by Shopify.
Information submitted through our website may be transmitted to Shopify and other service providers in order to:
- Operate our online store
- Process transactions
- Manage orders
- Provide analytics
- Support customer service
- Improve our Services
Third-party services may maintain their own privacy policies governing how they collect and process personal information.
We encourage you to review the privacy policies of third-party services where appropriate.
6. Cookies and Similar Technologies
TeaBreath and our service providers may use cookies, pixels, tags, scripts, and similar technologies.
These technologies may be used to:
- Keep our website functioning properly
- Remember preferences
- Understand website usage
- Measure website performance
- Analyze customer behavior
- Improve our Services
- Support marketing and advertising
- Provide relevant advertisements
You may be able to manage certain cookies through your browser or available website privacy settings.
Disabling certain cookies may affect website functionality.
7. Customer Reviews and User-Submitted Content
If you submit a product review, testimonial, photograph, comment, or other content to TeaBreath, we may use the information associated with that submission.
Depending on the feature used, certain information may be displayed publicly, including:
- First name
- Initials
- Review
- Photograph
- Other information you choose to provide
Please do not submit information that you do not want displayed publicly.
8. Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from children under the age of 13 in the United States.
If you believe a child has provided personal information to TeaBreath, please contact us so that we can review the matter and take appropriate action.
9. Data Security
TeaBreath takes reasonable measures designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Unauthorized disclosure
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Accordingly, we cannot guarantee the absolute security of personal information.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our Services
- Fulfill orders
- Maintain transaction and business records
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Protect our legal rights
Retention periods may vary depending on the type of information and the purpose for which it was collected.
11. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These rights may include:
Right to Know or Access
You may have the right to request information about personal information we collect, use, or disclose.
Right to Delete
You may have the right to request deletion of certain personal information we maintain.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
In certain circumstances, you may have the right to receive a copy of certain personal information in a portable format.
Right to Opt Out
Depending on applicable law, you may have the right to opt out of certain forms of:
- Targeted advertising
- Sale or sharing of personal information
- Certain marketing communications
Right to Withdraw Consent
Where processing is based on consent, you may have the right to withdraw that consent.
Withdrawal does not affect processing that occurred before consent was withdrawn.
Right to Non-Discrimination
TeaBreath will not discriminate against you for exercising privacy rights available under applicable law.
12. Marketing Communications
You may receive promotional communications from TeaBreath if you have subscribed or where otherwise permitted by law.
You may unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link in the email
- Contacting TeaBreath Customer Support
Even after opting out of promotional communications, we may continue to send transactional or service-related communications, including:
- Order confirmations
- Shipping updates
- Refund information
- Account notices
- Customer service responses
13. Third-Party Websites and Links
Our website may contain links to websites, applications, social media platforms, or services operated by third parties.
TeaBreath does not control these third-party services and is not responsible for their privacy practices.
When visiting a third-party website or service, we encourage you to review its privacy policy and terms before providing personal information.
14. International Data Transfers
TeaBreath, Shopify, and certain service providers may process or store personal information in countries other than the country where you live.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business
- Our Services
- Technology
- Legal requirements
- Privacy practices
When updates are made, the "Last Updated" date at the top of this policy will be revised.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact:
TeaBreath Customer Support
Email: teabreathsupport@gmail.com
Phone: +1 (832) 298-5789
Customer Hotline: 1-800-550-1496
Address:
7303 Breen Dr, Suite D2
Houston, TX 77086
United States
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM EST
For privacy-related requests, please include enough information for us to identify and respond to your request.
TeaBreath™
Eastern Botanical Breath Care